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Sparking the Fire, Spreading the Passion

At SupremeTech, we believe growth isn’t something that happens in isolation. True success lies in helping others rise and evolve alongside you. That's why we call it "Sparking the Fire, Spreading the Passion". When Quang Hai joined SupremeTech five years ago, he was a young professional just beginning his career. He brought with him a curious mind and an eagerness to learn, though like many new hires, he faced a steep learning curve. d. Like many beginners, he faced challenges and had a lot to learn. Luckily, he had a mentor to supported him, gave honest feedback, solved problems together, and always believed in his potential. This journey was not just about learning new skills. It was about growing, building confidence, and sharing that growth with others. We talked with Mr. Duc Tai, the mentor who supported Hai from the beginning, and with Quang Hai, who is now ready to guide the next generation. Their stories show how one person’s support can help light a spark that keeps on spreading. Sharing From the Mentor - Mr. Duc Tai What made you believe Hai had the potential to go far? Mr. Tai: Right from the start, Hai showed that he could think clearly and always tried to understand problems deeply. He didn’t just fix things on the surface. He wanted to solve the real issue so that everything could work better in the long run. He was calm, listened well, and focused on finding solutions instead of complaining. He was also very responsible. I never had to worry about the tasks I gave him. When assigning roles, do you prioritize short-term results or long-term development? Mr. Tai: I always lean toward long-term growth. If someone is in a role where they feel both challenged and supported, the results will naturally follow, and they’ll last longer. It's not just about getting things done today but building a foundation that sustains growth in the future. What do you find to be the most challenging part of being a manager? Mr. Tai: It’s finding the right place for each person. I spend a lot of time watching and thinking about how people work. When someone is in a role that suits them, they can grow at their own pace, and the entire team becomes stronger. From the Mentee Turned Mentor - Quang Hai When you first became a leader, what were you afraid of? Hai: When I was first given a leadership position, I felt nervous and unsure of myself. I wondered if I was ready and if I could earn my teammates’ trust while I still had so much to learn. Later, I realized that being a leader doesn’t mean you have to be perfect. What matters is being there for your team, being willing to listen, taking responsibility, and continuing to learn. What is the most valuable lesson you’ve learned from Mr. Tai? Hai: I learned always to be ready to take on responsibility. Mr. Tai never says no to a task, whether it comes from the company or the team. He always takes action and faces problems directly. That attitude showed me that if you want to grow, you have to step out of your comfort zone and keep moving forward. Now that you're guiding others, when do you feel you’ve truly grown? Hai: I see it in the way I listen and ask questions. I used to think a mentor had to provide all the answers. But now I know that helping someone means guiding them to find their own answers. I often ask, “What do you think?” or “What’s making this hard for you?” To me, growth isn’t about being the most knowledgeable person in the room. It’s about walking alongside others and helping them grow in their own unique way. Final thought Quang Hai’s journey is more than a story of personal development. It reflects the broader spirit at SupremeTech—a place where everyone is given the opportunity to learn, face challenges, and eventually pass on their knowledge to the next wave of talent. His transformation from mentee to mentor is living proof that when someone is nurtured with care and trust, they can grow strong enough to lift others as well. Because at SupremeTech, growth is never just about one person. And as long as we continue to support and inspire each other, the fire will never go out. >>> Read more: From Seeking The Path to Leading The Way: Phuoc’s Journey at SupremeTechAnh Duong – A Journey of Rising Above to Shine Bright

Anh Duong – A Journey of Rising Above to Shine Bright

At SupremeTech, we often meet during meetings, rush through deadlines together, and celebrate when our products are released. But behind those intense work hours, there are powerful stories of personal transformation & growth that we don’t always get to hear. ST is not only a witness to these journeys but also a part of them. In May, during our ST WOW section—a time where we honor people who make others say “WOW,” not only in work but also in life—we recognized Anh Duong. Duong has been with SupremeTech for four years and has gone through an impressive personal transformation. Let’s explore his story together! From a Shy Boy to the Confident Anh Duong Today Just over two years ago, Duong often felt insecure, especially about his appearance. He was skinny and had trouble even carrying water bottles around the office. He often felt tired and weak due to poor health. These little moments slowly pushed him to make a change, not to impress others, but to take control of his life. He started going to the gym in April 2023. At first, it was just something to try out. When the numbers on the scale didn’t move, he felt discouraged. But instead of giving up, that became a turning point. He chose discipline. He chose daily habits. He set long-term goals. Day by day, these choices built into something bigger—not just in how he looked, but in how he felt. No Trainer, No Showing Off – Just Self-Understanding Duong didn’t have a personal trainer. There was no magic solution. He studied on his own to learn what worked for his body—what foods, exercises, and routines suited him best. He designed his own meals, workouts, and rest schedule. Not to meet someone else’s standards, but to fit what he truly needed. Now that he’s “in shape,” his training is no longer a challenge—it’s just part of a healthy lifestyle. Success Measured by Spirit, Not Muscles After one year, Duong said his energy had improved significantly. He rarely feels drained now. People around him notice he’s more cheerful and full of life. And after two years? He says it’s a turning point—he truly feels proud of what he has achieved with his body. Now, he’s more confident. He’s in a relationship. His family is proud. And most importantly, he inspires others who once felt the same way. “You won’t know until you try. Don’t work out to show off—do it to change yourself.”Nguyen Van Anh Duong That’s Duong's message to anyone who feels unsure, insecure, or not strong enough to start. At ST, we’re proud to have people like Anh Duong—not just skilled at work, but also strong in their personal lives. We believe going far takes not only skills but also willpower. It’s not just about working together, but also living and growing together. Thank you, Anh Duong, for your personal transformation effort and for being a warm and strong light in our ST family. Related articles: From Unpaid Trial to the Top: The Inspiring Rise to Vice PresidentFrom Seeking The Path to Leading The Way: Phuoc’s Journey at SupremeTech

Philippines Business Trip Report: Seminars and School Visits for BA Recruitment

This time, SupremeTech embarked on our very first BA business trip to the Philippines! We visited two cities: Baguio, known for its high altitude, cool climate, and popularity as a study-abroad destination, and Cebu, a well-known tourist spot. Our itinerary consisted of four days in Baguio and three days in Cebu, totaling one week. The primary purposes of this BA business trip were: Visiting language schools for our recruitment of Japanese Business Analysts (BA).Hosting a career seminar for Japanese students interested in working abroad. Through direct conversations with language school staff and students, we gained valuable insights into their genuine concerns and aspirations. It was a truly eye-opening and enriching experience for us. Currently, many students return to Japan for domestic employment after studying abroad, often unable to fully leverage their global mindset. Additionally, when people consider working abroad, they usually look to English-speaking countries, such as Australia or Canada, while opportunities in ASEAN countries—especially emerging economies like Vietnam—remain relatively underexplored. During this BA business trip, our goal was to introduce “working in ASEAN” as a viable career option to language school students and staff, and to encourage them to view their time abroad not just as a study period, but as a stepping stone to a global career. We hope this BA business trip served as a meaningful first step toward expanding their future possibilities. Introducing SupremeTech and the Role of Business Analysts (BA) SupremeTech is a technology company based in Da Nang, Vietnam, specializing in web service development and AI applications. Our core business revolves around offshore development, connecting Japanese clients with talented Vietnamese engineering teams. Among our team, the role of a Japanese BA is especially crucial. BA does more than just translate language; they carefully listen to clients’ needs, organize those requirements into clear specifications, and communicate them effectively to the development team. In essence, they act as a vital bridge between clients and engineers. This role requires not only language skills but also strong logical thinking, cross-cultural understanding, and flexible communication abilities. Many of the Japanese BA thriving at SupremeTech have studied English at language schools in the Philippines. They leverage the skills they gained during their language studies to tackle challenges and build careers in Vietnam. However, it’s also common for language students to return to Japan after their studies and choose domestic employment instead. The international mindset and valuable experience gained through studying abroad in the Philippines can be put to even better use, and our company offers a field where those strengths truly shine. Bringing “Working Abroad” Closer to Everyone The key message we wanted to convey in our seminar was that working overseas in IT companies is not just for a special few—it’s something anyone can pursue. We heard many concerns from both school staff and students, such as: “I’m worried whether my English skills are good enough.”“Can I take on this challenge even without prior industry experience?” What we truly value is not how much skill or experience you have right now, but whether we can grow together moving forward. Nobody is perfect.At the same time, emerging countries like Vietnam offer an environment that allows you to take on new challenges flexibly.We strongly believe that those who are willing to try have the most excellent chances. During the seminar, we shared genuine stories from Japanese people currently working on-site, detailed explanations of the work itself, and the skills required. We hope this helped make the idea of working abroad feel a little more realistic and achievable. Studying abroad is not the goal—it’s just the beginning.We look forward to continuing to explore the career possibilities beyond language study, together. Insights from Our Conversations with Students Through our interactions with language school staff and students who attended our seminar, we came to realize the following: Many people are interested in working abroad, but find it challenging to take the first realistic step.There is a lack of information and opportunities to trigger action.Many of them are seriously focused on their future, and we felt great potential in each one of them. For those who are thinking, “I want to change something” or “I want to take a step forward,”We sincerely hope that this seminar and these conversations have helped give them a little push in the right direction. There is nothing more rewarding than that for us. Why Vietnam? – From the Frontlines of Offshore Development You might be wondering, “Why Vietnam?” or “What’s it like to do offshore development there?” Here are the three main reasons why we have chosen Vietnam as our base: A Practical Solution for Global IT Talent ShortagesWith Japan facing a serious shortage of IT professionals, offshore development with Asian countries has been expanding rapidly. Among them, Vietnam stands out due to its strong compatibility with Japanese business culture, offering a great balance of technical skills, cost efficiency, and talent availability.A Market Full of Opportunities for Young Professionals Vietnam has a relatively young population, with approximately 60% of its population under the age of 35. Its rapidly growing IT market provides many opportunities for young talent to gain hands-on experience early in their careers.Comfort and Cultural Familiarity Vietnam is just two hours ahead of Japan, making communication and coordination easier. The cost of living is relatively affordable, and the culture is friendly and welcoming to Japanese people. Our base city, Da Nang, is renowned for its tranquil environment, surrounded by mountains and the sea, offering a perfect balance between work and personal life. Conclusion This BA business trip and seminar were a significant challenge for us as well. By visiting language schools on-site and directly engaging with students, we gained valuable insights, new learnings, and important connections. We plan to leverage this valuable experience in our future recruitment efforts and continue to nurture strong relationships with language schools. Our key messages remain:“Working overseas isn’t just for special people — anyone can give it a try.” “Opportunities to take on new challenges are often closer than you think.” We will continue to share these messages and deepen our collaboration with schools. We also look forward to future visits and new challenges. We hope to visit the Philippines and interact directly with language school staff and students once again. Above all, we sincerely wish that the connections made during this BA business trip will become a new stepping stone for someone’s career journey. Through these activities, we hope more people will engage with our company and, in the future, become our colleagues. If you are interested in the role of BA or an overseas career, please check out [our recruitment information here].If you'd like to learn more or discuss whether this path is right for you, we also offer casual online meetings. We’re cheering you on as you take on new challenges. Gallery Bagauio API BECI (EOP campus) Our first visit was to API BECI, located on a lush, green hillside. We were impressed by the campus’s clean and well-maintained facilities, which beautifully blend the open, relaxing atmosphere of a resort with a focused, structured learning environment. We discussed the possibility of future collaboration with the student manager. JIC (Premium campus） We had the opportunity to visit JIC’s Premium Campus, nestled in a peaceful, green environment. The campus is spacious and well-equipped with convenient facilities such as a café, gym, and convenience store. The cafeteria, in particular, offered a spacious and open atmosphere with an excellent view. We also enjoyed a buffet-style meal there, which exceeded our expectations in both taste and quantity. Amidst this resort-like comfort, students were highly focused on their studies. JIC offers a variety of unique programs tailored to different levels, goals, and budgets at each of its campuses, and is known for its original curriculum and materials. During our visit, we also had positive discussions with the local team about the possibility of future collaboration on an English × IT learning program, and we’re excited about the potential opportunities that lie ahead. PINES (main campus) Our final stop in Baguio was PINES, one of the well-known language schools. Founded in 2001, the school relocated to a new campus in 2018, providing an even more comfortable and study-friendly environment. The campus is about a 10-minute drive from SM City Baguio, the city’s largest shopping mall, and is surrounded by nature, with lush parks just a short walk away. The school offers a fully integrated environment where classrooms and dormitories are housed in the same building, eliminating the need for commuting. It also features well-equipped shared spaces such as a gym and student lounge, ensuring a comfortable living experience. What stood out to us during the visit was the calm, focused atmosphere throughout the campus. It’s designed for serious learning. Many students are working professionals or individuals preparing for a career change, and we were particularly impressed by their strong sense of purpose and career motivation. CEBU B CEBU Our final visit was to B’Cebu, a language school newly established in 2023 on Mactan Island, Cebu. This promising new campus was founded as a sister school to API BECI, a well-established school with over 20 years of experience in Baguio. Upon arrival, we were immediately struck by the open and refreshing resort-like atmosphere of the campus! The clean and modern school buildings and dormitories are complemented by a full range of lifestyle facilities, including a gym, café, and convenience store, creating an uplifting environment just by being there. In contrast to the calm and focused study atmosphere in Baguio, B’Cebu offers a unique style of study abroad that perfectly blends the relaxed resort vibe, engaging activities, and language learning. A fascinating discovery was the chance to speak directly with the Korean owner. We learned that B’Cebu is part of a group that also operates B’Hoian in Hoi An, Vietnam. Given its geographical proximity to Danang, where our company is based, this connection opens up promising opportunities for future collaboration. Remarkably, the campus even features a dedicated diving pool! Students can obtain diving certification if they want, providing a unique combination of English language learning and resort experience. Meals are served buffet-style, offering a rich variety of options catering to the diverse international students. We had the chance to try the dish ourselves and found it delicious, so much so that it was hard not to eat too much! Curious World Academy (CWA） Our last stop was Curious World Academy. Although the visit was planned on short notice, we had a productive meeting with the manager and toured the school. We got a clear idea of the school’s atmosphere. The school is still relatively new, but it has already gained popularity due to its modern facilities and practical programs. The campus feels calm and focused — a great place for students who want to study seriously but also have time to relax. There’s a swimming pool and other nice facilities, which help students stay comfortable and learn well. Many students are young and seem very serious about their future. This visit gave us great hope and some excellent ideas for the future. Seminar - PINES

BA Team’s Offsite Training Session: Boosting Logic and Negotiation Skills

BA stands for “Business Analyst,” but for this day, it also means “Break Away” from daily work. Our BA team recently participated in an off-site training session that was both meaningful and enjoyable. We learned valuable skills and shared laughs with a very engaging Japanese trainer through this Business Analyst training. Besides learning practical techniques, we got to see how professionals in Japan work with clear logic and how negotiation can be more creative than expected. Logical Thinking – Clear Communication Starts with Clear Thinking This part of the Business Analyst training session wasn’t about boring theories. Instead, it focused on how BAs can share ideas in ways that clients can easily understand. The goal was to avoid confusion when people understand the same message in different ways. One key idea the trainer shared was: 一文一義 (Ichi-bun Ichi-gi) – "One sentence, one idea." This means not putting too many ideas into one sentence; keep it simple to avoid confusion. The trainer reminded us: “The best communication is not using big words or complex grammar, but explaining difficult things in the simplest way.” In project discussions, what matters most is being concise, clear, and convincing, not using overly complex or lengthy sentences. One powerful tool we learned is the Pyramid Structure, a way to organize ideas clearly: Top-down communication: Start with the conclusion first, then give reasons.MECE: Ideas should not overlap, and together they must cover all important points. The Pyramid has 3 parts: Main MessageThe key point you want to say.Say it at the beginning.Key Points2–4 supporting reasons.Supporting EvidenceFacts, examples, numbers, or specific details. We practiced this method with the question:"What are the strengths of SupremeTech when promoting our brand?"  Everyone was surprised by how much clearer and more logical the answers became. Negotiation – Helping Clients Discover Their Real Needs Next, we moved into negotiation skills. The trainer gave us two surprising facts: Most clients don’t know exactly what they need at the start.Between 70% and 80% of buying decisions are made during the discussion process. As BAs, how can we help clients realize what they actually need, even if they haven’t explicitly stated it? We learned two useful techniques: 1. SPIN Questions A 4-step method to guide the conversation: S – Situation: Understand the client’s current situation.P – Problem: Identify any issues they are facing.I – Implication: Explore the impact of these problems.N – Need-payoff: Show how a solution can help. 2. BAF Focuses on: Benefit: What the client gains.Advantage: Why it works well.Feature: What the product or service includes. We did a quick practice activity: “Sell this bag to a customer.” Each group played both the BA and the client in real-life scenarios. The room was filled with energy and laughter as teams realized that simply changing the way they asked questions helped clients discover new needs they hadn’t previously considered. Example using SPIN: S (Situation): “What kind of bag do you use now?”P (Problem): “Do you ever feel it’s too small or hard to match with outfits?”I (Implication): “Is it inconvenient if you have to switch bags for different occasions?”N (Need-payoff): “Would it help to have one stylish bag that fits everything and works for all events?” And then with BAF: B (Benefit): “You can use this bag for work, travel, or outings while staying stylish.”A (Advantage): “Many office workers choose this model for its flexibility.”F (Feature): “It has 3 compartments and is made of water-resistant material.” By using these techniques, BAs can help clients understand what they truly need and make more informed decisions. “Soft Skills” – The Secret Tools of Every BA Being a BA without soft skills is like being a superhero without a cape—it feels like something’s missing! From the Pyramid Structure to SPIN and BAF, these are the soft skills that help BAs feel more confident when interacting with clients. With these tools, you don’t just meet client needs—you impress them and build stronger trust. Have you “equipped” yourself with these skills yet?If not, don’t wait—try practicing them in your next Business Analyst training meeting!

From Unpaid Trial to the Top: The Inspiring Rise to Vice President

Many at SupremeTech may have already heard the inspiring journey from an unpaid trial to the Vice President of Mr. Nguyen Huu The Vi, now our Vice President. During his appointment ceremony, Mr. Truong Dinh Hoang, our Chairman, recalled the first time he met Mr. Vi at his interview years ago. From a candidate who once offered to work for free during his trial period, he has risen to Vice President—an incredible journey marked by perseverance, dedication, and growth. Today, let's meet Mr. Vi and listen to his unforgettable experiences! Opportunities Aren’t Given – They’re Created from Within - Can you recall your first interview day? Of course! That day, the interviewer asked in-depth questions about a framework I wasn’t very experienced with. I knew I could handle it if I had time to study. But I didn’t perform as well as I wanted during the interview. Even though I didn’t get an immediate response, I was very interested in the discussion and eager to take on challenges. When Mr. Toan walked me out, I said: "Please hire me! I am willing to work for free during the trial period. If I can’t do it, I will leave on my own." Of course, I was paid during the trial period. SupremeTech never asked me to work for free. But at that moment, my words weren’t just a proposal but a commitment to myself. A Fast Learner with a Growth Mindset: Overcoming Early Challenges - How did you feel during your trial period? I only worked one month in my two-month trial period. In the second month, I had health issues and had to be hospitalized. - That’s surprising! How did you pass the trial period with only one month? From the very beginning, I jumped straight into work. During this time, I realized why I didn’t perform well in my interview—not just because of my technical knowledge, but also my understanding of teamwork and processes. Once I figured that out, I was able to improve and prove my abilities. One of my strengths is my ability to focus. This strength helped me learn quickly, whether researching or adapting to new things. I constantly ask 'Why?' to understand the root cause of problems instead of just looking at the surface. If something was unclear, I immediately asked questions to clarify before starting my work. - Did being proactive help you succeed? Being proactive is essential, but more than that, the ability to learn is key. Always observe, analyze, research, and learn from leaders, colleagues, and younger team members. Continuous learning is the only way to keep up and not fall behind. Why Great Teams Matter More Than Great Individuals - Some say that one talented person cannot make a strong team. What do you think? I completely agree. A strong team is not just a group of talented individuals – it’s a team that supports and grows together with a win-win mindset. Imagine an organization as a box. The people inside are the driving force. Their impact remains limited if they stay still, no matter how skilled they are. But if each person continuously moves, innovates, shares knowledge, and supports one another, the box will expand, allowing the organization to grow further. - Was there a turning point in your career? When I joined the company, I noticed that the Front-end team was still young. Previously, the company only had a Web team that included both Front-end and Back-end. I took the initiative to analyze the situation and propose solutions to the team manager. Instead of just listening, the manager encouraged me to present my ideas to the company members. I had never spoken in front of a big audience before, but I stepped up and challenged myself. I still keep the slides from that presentation as a milestone in my journey. After that, I got the chance to train interns. I embraced this responsibility, continuously learning and growing alongside my teammates. Another key moment was my first project after becoming a full-time employee. That project faced major challenges with complex, slow APIs, causing delays and stress for the PM. Instead of waiting, I discussed with the Front-end leader, gathered the team, analyzed the problem, and found a solution. Once we developed a solid plan, I presented it to the PM. Our approach fixed the issues and received great feedback from the client. This experience taught me the importance of responsibility, proactiveness, and teamwork – all essential elements of a strong team. - Have you ever felt your teammates weren’t good enough and wished they could work faster or better? Everyone has their strengths. Instead of complaining, we should help each other improve. When the team strengthens, work becomes smoother, and everyone can go further together. Giving Honest Feedback to Grow Together as a Team - Are you a straightforward person at work? Yes, very! If there’s an issue, I address it. But what matters most is how we communicate – feedback should help us improve, not criticize. (Laughs) I always believe, "Don't judge people; evaluate the problem." When receiving feedback, we should be open-minded because no one is perfect. Only by facing reality, listening, and improving can we move forward. Fearlessly Meeting Challenges Head-On - What helped you rise from a trial employee to Vice President? It has been a long journey filled with challenges. But one thing I always believe in is continuous learning. The company's "Continuous Learning" core value has guided me throughout my career. I learn from people, work, and even my mistakes. But learning alone isn’t enough – action is key. I always ask myself: "What more can I do?" A job without challenges becomes boring. Challenges push us to grow. Stepping up, facing difficulties, and setting new goals keeps my passion alive. I take the initiative to tackle problems that haven’t been solved yet. I observe the organization’s needs, listen to concerns, research, analyze, and act. Only by doing can we see the bigger picture, understand strengths and weaknesses, and decide the next step. - Any advice for young professionals starting their careers? Just do it – give your best effort! Keep your enthusiasm in everything you do. Most importantly, never stop learning – learn from colleagues, seniors, and even juniors. Every experience, big or small, holds value. The question is whether you are ready to embrace and turn it into your strength. Mr. Vi’s story from an unpaid trial to Vice President is more than career growth—it truly reflects the SupremeTech-er spirit. From proactively taking his first opportunity to persistently learning and improving himself, he embodies commitment and responsibility in his work. He strives for his own success and supports his teammates, creating an environment for collective growth. With honesty and openness, he faces challenges, listens to feedback, and continuously improves. Most importantly, he never stops learning because his growth journey never ends. The company’s core values are not just present in his work but are deeply ingrained in every step and decision. And that’s what makes his journey truly inspiring. Fascinating. Thank you, Mr. Vi, for sharing your inspiring story from an unpaid trial to Vice President with us! >>> Read more: From Seeking The Path to Leading The Way: Phuoc’s Journey at SupremeTechAnh Duong – A Journey of Rising Above to Shine Bright

From Seeking The Path to Leading The Way: Phuoc’s Journey at SupremeTech

Are you curious how someone with no IT background made a bold leap into tech and ended up leading a team? Starting with no formal IT background, Phuoc took a leap of faith into the world of Infrastructure at SupremeTech. What began as a fresh start during the pandemic has become an inspiring tech career journey from entry-level newcomer to the leader of our Infrastructure team. In this inspiring interview, Phuoc shares the lessons learned, the power of making mistakes, and how embracing challenges helped shape his career in tech. First Impressions That Last Hi Phuoc! What was your first impression when you joined SupremeTech?I still remember my first day at SupremeTech. What impressed me most… was the smell of a brand-new office! (laughs)It might sound funny, but that paint smell felt comforting. It reminded me of my first job after graduation, working at a new construction site—filled with excitement, hope, and anticipation. Whenever I catch that same scent, it brings back the feeling of a fresh start. From Tourism to Tech: A Career Switch Sparked by Fate We heard you used to work in the tourism industry. What made you switch to IT?Yes, I worked as an admin in the tourism sector. Shifting careers felt like fate. Honestly, it might sound silly, but I chose SupremeTech mainly because they offered a MacBook! (laughs).At the time, I was looking to change my career to IT Infrastructure and had passed interviews at two companies. But when I discovered SupremeTech would provide a MacBook, I was so excited I couldn’t say no.Back then, I felt like a blank sheet of paper. Starting in a completely new field was a huge challenge. But thanks to the support from my teammates, I slowly adapted and began to grow. Starting During COVID: Remote Work and Early Struggles Changing industries isn’t easy. What was the toughest challenge for you?I joined SupremeTech during the COVID pandemic, so the biggest challenge was starting remotely. I didn’t know anyone, and everything was done over Google Meet. Building connections, understanding the work, or communicating effectively was hard. When we finally returned to the office, I was so happy to meet my teammates, mentors, and colleagues in person. That’s when my real learning journey began.One of the most memorable challenges? Making mistakes. I’ve never been afraid of being wrong—in fact, I enjoy it. I made many mistakes initially, but each one taught me something. Most of them happened because I didn’t think far enough ahead. Over time, I learned to be more thoughtful and less overconfident. Lessons from Mistakes: Learning the Hard Way How did you manage to get through those mistakes?Mistakes are valuable lessons. Now, I even create small “traps” in internship assignments based on the mistakes I once made. It helps them encounter real problems and learn through hands-on experience. You remember things better when you figure them out yourself, rather than just reading about them. After every project, our team writes a retrospective report noting what could have been done better. One mistake equals one lifelong lesson. Facing Challenges with a Grateful Mindset You talk a lot about challenges—what does that word mean to you?To me, challenges are a kind of “fate”. They don’t just happen by chance. You have to find a way to overcome them when they show up.They might feel overwhelming at the moment, but when I look back, I feel grateful—even thankful for the people who gave me those challenges. Every company has its problems. What matters is how you deal with them and what you learn along the way. From Fresher to Team Leader: A Role Earned Through Action You’re a team leader now. How did that role come to you?Honestly, I didn’t expect to become a leader so soon. But I’ve never been the type to wait around for task assignment. At the associate level, I tried to help interns and share my experience. I focused on building strong communication and genuine connections.As a mentor, I always try to lead by example. So when I was promoted, I already felt ready. When you sincerely help others, good things naturally come your way. A Culture of Calm and Growth What’s something special about the work environment at SupremeTech?SupremeTech has a very peaceful work environment. There’s no office politics or unnecessary drama. It’s a safe and supportive place where people can grow. But that doesn’t mean the work is easy. During projects, it can feel like going into battle. Everyone has to stay sharp and take ownership to solve problems. It’s an outstanding balance—our culture is kind, but our work ethic is fierce. That reflects SupremeTech's core values: be kind in life and embrace Passion and Challenge at work. Words of Advice for Young IT Professionals What would you say to young people just starting their careers in IT?Make mistakes while you still can. Don’t be afraid to be wrong. You’ll learn more from your errors than from any books.Don’t be afraid to try. Don’t avoid difficult things, especially if you want to grow beyond your comfort zone. Looking Back: Any Regrets? Looking back at your tech career journey, do you have any regrets?Not at all. Every step I’ve taken has been worth it. Skills are essential, but the environment shapes who you become. I love investigating new problems and finding solutions. My curiosity has given me more experiences than most people at my level haven’t had, which helps me grow every day. Final thought Thank you, Phuoc, for sharing your honest and inspiring story. We wish you continued passion, positivity, and success on your tech career journey with SupremeTech! Related articles: Anh Duong – A Journey of Rising Above to Shine BrightFrom Unpaid Trial to the Top: The Inspiring Rise to Vice President

SupremeTech’s Core Values: The Foundation of Our Success

In today's competitive business landscape, organizations must establish a strong foundation of core values. These values define a company’s identity, guide operations, and influence customer, employee, and stakeholder relationships. At SupremeTech, our core values are not only words on a wall. They are the essence of who we are and how we conduct our business. This article will discuss the importance of core values, detail SupremeTech's five core values, and show how they benefit our customers. What is core value? Core values are the deeply held principles that guide an organization’s actions and decisions. They serve as a roadmap for employees, helping to align their behavior with the company’s mission and vision. Core values influence various organizational aspects, from hiring practices to customer interactions, and are essential for creating a cohesive corporate culture. Core values clarify employees' expectations and foster a sense of belonging within the organization. These values create trust and reliability for customers and stakeholders, reflecting the company’s commitment to ethical practices and quality service. Five core values of SupremeTech At SupremeTech, we recognize that our five core values are essential to our success and are vital in shaping our company culture. Ownership and Responsibility One of SupremeTech's cornerstone values is Ownership and Responsibility. Taking ownership of even the smallest tasks is essential for creating new value through our work. This principle encourages employees to be proactive in their roles, ensuring they deliver on promises made to clients and colleagues. Taking ownership means facing responsibilities head-on rather than avoiding them. It fosters a culture where employees feel empowered to make decisions and take action without waiting for direction. This sense of accountability enhances individual performance and contributes to team success. This value results in dependable service delivery for our customers. When our team members take ownership of their responsibilities, clients can trust that their needs will be met with diligence and care. Passion and Challenge At SupremeTech, we believe that Passion and Challenge fuel innovation and drive success. Our employees are encouraged to approach their work with enthusiasm and dedication. We understand that passion leads to excellence. When individuals enjoy what they do, they are more likely to put forth their best efforts. Moreover, we embrace challenges as opportunities for growth. Obstacles are inevitable in an ever-evolving industry like technology. However, our team indicates these challenges as chances to learn and innovate. This mindset not only enhances personal development but also drives the company forward. This value shows that our customers can expect passionate engagement from our team members committed to achieving successful outcomes. Our enthusiasm leads to creative solutions tailored to meet client needs. See more: From Seeking The Path to Leading The Way: Phuoc’s Journey at SupremeTech Honor the Truth with an Open Mind Honoring the Truth with an Open Mind is another core value at SupremeTech. We believe in fostering an environment where honesty and transparency are paramount. Employees are encouraged to express their opinions openly while respecting differing viewpoints. This value emphasizes heart-to-heart communication and creates space for constructive discussions. By valuing honesty in all internal or external interactions, we build trust among team members and our clients. This commitment ensures that customers can expect straightforward communication regarding project progress, challenges faced, and potential solutions. Transparency fosters stronger relationships based on mutual respect and understanding. Continuous Learning Continuous Learning is essential for success at SupremeTech in a rapidly changing technological landscape. We encourage our employees to embrace lifelong learning by connecting existing knowledge with new insights. This proactive approach enables us to stay ahead of industry trends while fostering innovation within our teams. Continuous learning helps our team adapt to changes. When new technologies emerge, or market conditions change, our members are ready to adjust quickly. By encouraging a culture that values learning, we empower everyone to grow and improve. This value ensures our customers get the latest solutions based on industry trends. Our focus on continuous improvement leads to better services that meet our clients' changing needs. Be Kind Lastly, Be Kind is a crucial value at SupremeTech. We believe in treating everyone respectfully and aiming for win-win situations in our relationships with colleagues and clients. This value encourages collaboration and creates an inclusive environment where diversity is celebrated. We also prioritize ethical behavior, acting with good intentions and no hidden motives. We build strong, trusting relationships by valuing kindness in all our interactions. This commitment assures our customers that they can expect respectful engagement where their needs come first. Our focus on kindness ensures that every interaction is positive and constructive. In conclusion, SupremeTech's core values guide our internal culture and how we connect with customers and stakeholders. By living these values every day, we strive for business success and meaningful relationships built on trust, respect, and shared goals. As we continue this journey with our clients, we remain dedicated to upholding these principles in everything we do.

(AVC Recap) Agile Transformation Toolbox: Ultimate tips to successfully incorporate Agile into business

Event recap series of Agile Vietnam Conference 2023 by SupremeTech! Session “Agile Transformation Toolbox” by Ko Jen Chieh. Explore other sessions of AVC: Embracing Business Agility: A Journey from Agile IT to Holistic TransformationDriving Success with Agile Goal Setting: Insights on Implementing OKRsUnlocking Hyper Productivity in Scrum: The Path to Delivering Exceptional Business Agile Vietnam Conference 2023 In the session titled "Agile Transformation Toolbox" presented by Ko Jen Chieh, an experienced Agile Coach, attendees were provided with a valuable set of tools and strategies for driving agile transformation within organizations. Ko, with a developer background and a passion for coding, shared insights gained from his own experiences conducting agile transformations. Tool 1: 8-Step Change Process In the first section of his speech, Ko introduced John Kotter's 8-step model of change management, emphasizing the importance of following a structured process for successful Agile transformation. The steps include increasing urgency, building a guiding team, developing a vision, communicating for buy-in, empowering action, creating short-term wins, maintaining momentum, and making change stick. Tool 2: Lean Change Canvas Ko introduced the Lean Change Canvas, a visual tool for planning and executing change initiatives. He shared an example of using the canvas to build high morale teams for sustainable delivery. The canvas includes elements such as vision, urgency, target state, actions, change recipients, communication, and success criteria. Tool 3: Improvement Kata Ko highlighted the Improvement Kata as a tool for driving continuous improvement. The Kata involves assessing the current state, experimenting with changes, defining the next desired state, and setting goals for improvement. Tool 4: Community of Practices Ko presented a case study on the Google testing community, illustrating the value of fostering communities of practice within organizations. These communities provide a platform for knowledge sharing, collaboration, and skill development. By leveraging these tools and strategies, organizations can more effectively navigate the challenges of agile transformation. Ko's insights provided attendees with practical guidance to drive successful change and achieve sustainable agility in their organizations. Experience Agile software development with SupremeTech At SupremeTech, we apply Agile methodology in custom software development to deliver faster and build better products. We upgraded Agile by customizing some unique add-on features including custom planning & monitoring tool, real-time transparent report and Agile with quality control. Let’s dive in and discuss with us to learn more!

(AVC Recap) Driving Success with Agile Goal Setting: Insights on Implementing OKRs

This is part of the event recap series for the Agile Vietnam Conference 2023 by SupremeTech! Carsten Ley presented the session "How to Implement Agile Goal Setting by OKRs." Agile Vietnam Conference 2023 In the session titled "How to Implement Agile Goal Setting by OKRs" presented by Carsten Ley, the founder of OKR Asia & OKR Champ, attendees gained valuable insights into the effective implementation of Objectives and Key Results (OKRs) for agile goal setting. In his passionate sharing, Carsten emphasized the importance of having a clear purpose and strategy to guide the use of OKRs. Explore more: Agile Transformation Toolbox: Ultimate tips to successfully incorporate Agile into businessEmbracing Business Agility: A Journey from Agile IT to Holistic TransformationUnlocking Hyper Productivity in Scrum: The Path to Delivering Exceptional Business OKRs: Objectives, Key Results, and Actions Carsten began his presentation by explaining the three components of OKRs: objectives, key results, and actions. First and foremost, objectives define where the organization wants to go. Next, key results measure the success of the objectives. Lastly, actions outline the projects or initiatives to achieve the desired outcomes. Implementation Strategies Carsten then shared practical strategies for implementing OKRs. Starting with a North-star, which includes the organization's vision and mission, it provides a guiding direction. Strategy goals and roadmaps help create a rough plan while objectives should be motivating and inclusive. An actionable plan should emphasize collective achievement rather than individual tasks. Key results should focus on measurable outcomes and be backed by relevant metrics and data sources. Last but not least, actions or projects outline the steps to achieve success. Implementation Process Next, Carsten highlighted the importance of OKR training and strategy workshops to familiarize teams with the OKR framework. Quarterly OKR setup and review workshops, weekly key result check-ins, and weekly tracking of actions versus key results ensure alignment and progress. The role of an OKR champion serves as a facilitator for effective OKR implementation. Key Considerations After that, Carsten emphasized that OKRs should be written at the company level, and team OKR setup and review typically require the entire team's participation. Individual OKRs are not recommended, as OKRs are designed to foster collective achievement and alignment. By adopting Carsten Ley's insights and strategies, attendees gained a solid foundation for implementing OKRs as an agile goal-setting framework. This framework enables organizations to drive focus, alignment, and measurable success toward their strategic objectives. Experience Agile software development with SupremeTech At SupremeTech, we apply Agile methodology in custom software development to deliver faster and build better products. We upgraded Agile by customizing some unique add-on features including custom planning & monitoring tool, real-time transparent report and Agile with quality control. Let’s dive in and discuss with us to learn more!

(AVC Recap) Embracing Business Agility: A Journey from Agile IT to Holistic Transformation

Event recap series of Agile Vietnam Conference 2023 by SupremeTech! Session "How to transform from Agile IT to Business Agility: Success Patterns for Transformation" by Ola Gedenryd. Explore other sessions of AVC: Agile Transformation Toolbox: Ultimate tips to successfully incorporate Agile into businessDriving Success with Agile Goal Setting: Insights on Implementing OKRsUnlocking Hyper Productivity in Scrum: The Path to Delivering Exceptional Business Agile Vietnam Conference 2023 In the session titled "How to transform from Agile IT to Business Agility: Success Patterns for Transformation", Ola Gedenryd, a renowned Business Agility Advisor, took the stage to share valuable insights and practical strategies for organizations seeking to achieve holistic business agility. The session highlighted the importance of moving beyond siloed Agile practices within IT departments and instead focusing on maximizing the flow of value across the entire organization. Lastly, Ola introduced the seven core competencies for cultural transformation into Business Agility, as defined in SAFe 6.0. Unlocking Business Agility with Core Competencies At the beginning of the session, Ola Gedenryd emphasized that achieving Business Agility requires more than implementing Agile practices within IT teams. It necessitates a holistic approach that encompasses the entire organization. Then, he introduced the seven core competencies that serve as a roadmap for cultural transformation and Business Agility success. Enterprise Solution Delivery This competency focuses on delivering value at the enterprise level by aligning multiple teams and stakeholders. Ultimately, corporates should enable them to collaborate effectively and deliver cohesive solutions. Lean Portfolio Management A strategic and lean approach to portfolio management helps organizations prioritize initiatives, align them with business goals, and optimize the allocation of resources and investments. Agile Product Delivery This competency emphasizes the importance of customer-centric product management. Products should be delivered efficiently, with a focus on meeting customer needs and delivering value. Organizational Agility Building an Agile mindset and adaptive culture across the entire organization is vital for embracing change, fostering innovation, and enabling continuous improvement at all levels. Team and Technical Agility Developing high-performing teams and fostering technical excellence is also crucial when implementing Agile. Teams can effectively collaborate, deliver high-quality work, and continuously enhance their skills. Lean Agile Leadership Leadership is critical in driving and supporting the organization's Agile transformation. Leaders must embrace Agile principles, empower teams, and foster a culture of trust, collaboration, and innovation. Continuous Learning Culture Creating a culture of continuous learning and improvement is essential for enabling innovation, adaptability, and the ability to respond effectively to market changes. Key Patterns for Transformation During the session, Ola Gedenryd shared key patterns and strategies for organizations to transition from Agile IT to Business Agility successfully. Create a strong guiding coalition Begin the transformation journey by establishing a coalition of leaders with a common vision. Articulate the reasons for change and the tangible business outcomes the organization aims to achieve. Train and lead executives toward Lean Portfolio Management Equip leaders with the necessary knowledge and skills to manage the organization's portfolio effectively. This includes aligning initiatives with strategic goals, optimizing resource allocation, and fostering a lean mindset throughout the portfolio management process. Organize around value Conduct value stream identification workshops to understand how value flows across the organization. Organizations can eliminate waste, improve efficiency, and deliver value more effectively by identifying and streamlining value streams. Create high-performing teams of Agile teams Focus on coaching, mentoring, and training individuals and teams to become high-performing units. Encourage collaboration, foster a culture of trust and psychological safety, and empower teams to make decisions and deliver value autonomously. Embrace customer-centricity and design thinking Shift the organization's focus from a feature-centric approach to one revolving around customer needs. Thus, adopt methodologies like design thinking to ensure products and solutions are developed with a deep understanding of customer pain points and desires. Value stream mapping and introducing Continuous Delivery (CD) Pipeline with DevOps Map the value stream to identify bottlenecks and areas for improvement. Introduce a Continuous Delivery pipeline, supported by DevOps practices, to streamline the software delivery process, increase speed, and improve quality. In conclusion, embracing Business Agility requires a comprehensive and strategic approach beyond Agile practices within IT departments. Organizations must adopt a holistic mindset, aligning the entire organization toward maximizing value delivery. By developing the core competencies outlined in SAFe 6.0 and implementing the key patterns shared by Ola Gedenryd, organizations can embark on a transformative journey toward Business Agility. This journey enables them to respond effectively to market changes, innovate, and continuously deliver value to customers while driving long-term success in today's dynamic business landscape. Experience Agile software development with SupremeTech At SupremeTech, we apply Agile methodology in custom software development to deliver faster and build better products. We upgraded Agile by customizing some unique add-on features including custom planning & monitoring tool, real-time transparent report and Agile with quality control. Let’s dive in and discuss with us to learn more!