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Japan – A journey of connection, learning, and cultural exploration

From November 11 to 17, 2024, the SupremeTech team traveled to Japan with three main goals in mind: To explore and learn from Japanese corporate cultureTo visit and work with key clients: This included a visit to Classmethod (CM) and on-site discussions with one of the major clients involved in a key project at our companyTo attend Inter BEE, one of Japan’s leading tech events. The exhibition brought together cutting-edge trends in broadcasting, content creation, and digital entertainment — a must-see for anyone in the industry. Beyond the professional takeaways, the business trip gave us a deeper glimpse into how the Japanese work, connect with others, and shape their distinctive workplace culture. Detailed Agenda Time: 11/11/2024 – 17/11/2024 Location: Tokyo – Chiba, Nhật Bản DateMain activities10/11Travel from Vietnam to Tokyo11/11Work at Classmethod’s office & visit the client site12/11Continue working at Classmethod’s office13/11Attend Inter BEE 2024 in Chiba14~15/11Remote work from hotel: content wrap-up and business trip report preparation16/11Weekend break – Explore Hakone, enjoy hot springs, and the beauty of the Japanese landscape17/11Return to Vietnam Unforgettable Moments & Highlights Office day at Classmethod & client meeting for the project First Two Days: At Classmethod’s Tokyo Office Our first two days were spent working at Classmethod’s office, located on the 26th floor of Hibiya Tower — right in the heart of Tokyo. From up there, we were treated to a sweeping view of Tokyo Tower, and even caught a glimpse of Tokyo Skytree in the distance — a truly breathtaking sight that had us all pausing in awe. The office is thoughtfully designed, with a variety of modern, functional spaces: Cafeteria area: An open, friendly space where people can grab tea or coffee, chat freely, or even get some work done. One particularly charming detail was the “souvenir corner”, where employees leave small gifts or local specialties from their business trips — a fun and meaningful way to share experiences with colleagues.Meeting zone: Equipped with both group meeting rooms and private booths, this area supports a range of activities, from team discussions to quiet, focused work.Internal workspace: A spacious, quiet area reserved for employees — ideal for deep concentration. In the afternoon of our first day, we headed out with Classmethod’s team to visit one of their key clients. We attended a vendor meeting, met the stakeholders in person, and gained a much clearer picture of how our collaboration might evolve in the future. It was a solid start and just the right dose of excitement for the first day. Discovering Japanese Work Culture at Classmethod’s Office Flexible and Respectful Work Environment:The office features an open layout with minimal physical barriers but is smartly designed to maintain focus (e.g., personal booths and small meeting rooms). Everyone is encouraged to choose the work arrangement that best suits them.A Culture of Sharing and Internal Bonding:One great example is the “お土産 (omiyage)” corner in the cafeteria — a small but meaningful tradition of sharing. Boxes of sweets and gifts from different regions aren’t just snacks; they’re little stories passed around naturally among colleagues, building bonds and sparking conversations.Focus on Health and Comfort:Free tea and coffee are always available, and there are cozy spots throughout the communal area where you can take breaks and relax. This thoughtful care helps everyone recharge and stay creative throughout the workday. We truly felt that this is a workplace where people are respected, connections are encouraged, and productivity doesn’t come from pressure but from a spirit of initiative and mutual support. Meeting the Vendors Collaborating on the Project At the Vendor Meeting, we were warmly welcomed with coffee and pastries — a perfect example of “omotenashi,” the Japanese spirit of hospitality. When I introduced myself as being from Vietnam, everyone was pleasantly surprised and delighted, which created a friendly and warm atmosphere right from the start. Through the meeting, we not only got to know our partners better but also clearly felt how important personal communication is in technical collaboration — something that online meetings sometimes struggle to capture. Memorable Moments Beyond Work:  A Fun Visit to a Major Restaurant Chain (Day 2) On the morning of Day 2, before heading to the office, we stopped for breakfast at a restaurant that’s part of a well-known chain — and interestingly, also a client in our current project for a takeout ordering system. The menu was huge. It took us a while to finally decide on our breakfast picks. The restaurant had adorable cat-shaped serving robots with expressive digital faces, but our table was actually served by a real staff member (still cute, though!). Even though it was just a quick breakfast, being in the actual space where our product is used gave me a much clearer sense of the customer’s needs. It was a small but meaningful reminder of why we build what we build. Attending the Inter BEE event Inter BEE is Japan’s biggest tech exhibition dedicated to broadcasting, video, audio, and communications. It’s where major players like Panasonic, Sony, and Hitachi showcase cutting-edge technologies alongside smaller companies offering innovative tools, from video editing software and specialized storage devices to creative graphic design solutions. Some of the standout trends we saw at the event included: AI-powered content production4K/8K broadcasting and cloud-based transmission solutionsNew VR/AR applications in entertainment Impressive Moments from Inter BEE Attending Inter BEE was a completely new experience for me, not just because of its massive scale, but also thanks to the level of professionalism and precision in every detail of the event. Our Company’s Activities at the Event: Our team, in collaboration with our partner Enlyt, set up a booth to showcase CloudTV (internally known as OTTclouds) — a cloud broadcasting platform currently being developed and deployed for the Japanese market.While Mr. Hoang, the project lead, was busy welcoming visitors at the booth, I had the chance to explore the entire exhibition and dive into the latest technologies in the industry. A Few Highlights That Stood Out:  Flawless “Japanese-style” organization:From the booth layout and clear navigation signs to helpful staff everywhere, everything was organized with incredible logic and clarity. Despite the venue's size, finding our way around was surprisingly easy.High-quality tech booths: Every exhibitor put real effort into both content and presentation. The booths were visually impressive, filled with interactive demos and staff who were well-trained. Some even let visitors try out cutting-edge technology, such as VR gear or TV production systems, right on the spot.An authentic feeling for the broadcast-media world:For the first time, the TV and broadcast industry felt tangible to me — no longer distant or abstract. Seeing massive cameras, complex post-production setups, and live demos of AI dubbing or audio processing gave me a whole new appreciation for what happens behind the scenes of every show we watch.Learning through conversations:Beyond just looking around, I also had the chance to chat briefly with staff from a few booths. Even though I couldn’t catch every technical term, those exchanges were incredibly meaningful — a reminder of how valuable honest, human-to-human knowledge sharing can be. What I’m Taking Home from the Business Trip Our business trip to Japan brought so many meaningful takeaways — not just for me, but for the whole team: We got to see firsthand the meticulousness, warm hospitality, and thoughtful spirit of sharing that define how Japanese companies operate.From meaningful conversations to in-person meetings, we deepened our connections, especially with strategic clients involved in our company’s flagship projects.Inter BEE provided us with a front-row seat to the latest developments in broadcasting and digital entertainment — from AI-powered tools to immersive media solutions. This Japan business trip wasn’t just about understanding our clients or getting updates on current projects — it was also a rare chance to immerse ourselves in Japanese corporate culture, learn from how events are run, and truly feel the professionalism that drives the way people work in Japan. We’re hopeful that this won’t be the last time. Here’s to more chances in the future to reconnect, learn, and grow together. Snapshots from the Business Trip More snapshots from the Classmethod office and our client visit  A cozy space that doubles as a cafeteria and a free-seating work area Poster of the football team that Classmethod sponsors Instructions for staff on how to order food in the cafeteria View of the park from one of the meeting rooms Meeting with Classmethod team members from the project we're collaborating on The client team member prepared a slide showcasing different types of sweets for everyone to choose and try during the meeting. Some photos from the Inter BEE event

Enterprise-level AWS migration for a Global Luxury Jewelry Brand

SupremeTech is now working closely with a globally recognized luxury jewelry retailer to migrate the LINE MINI App system from a “stand-alone” infrastructure to a globally managed AWS organization without disrupting operations or compromising brand quality.  In this project, the SupremeTech team has navigated complex integrations, multi-regional coordination, and a highly-layered digital ecosystem. Through product-focused execution, proactive risk management, and strategic alignment, the team delivered the system migration successfully without service disruption. A Glimpse Inside a Brand’s Operations As a luxury brand with a long-standing heritage, our client operates in a highly complex environment where every decision is carefully reviewed across multiple layers of management. Balancing this thoughtful, legacy-driven approach with the fast pace of modern technology is no small feat. The brand operates in a complex environment. Every move has to be carefully thought through by a great number of decision-making layers. The nature of technology is modern and fast-changing, which generally contradicts what the legacy brand is reputed for.  Nonetheless, luxury brands are born to be the most exquisite trendsetters of the world, so even when it comes to digital transformation, people expect no less than perfection. There's no room for disruption, no margin for error, and every change must align with the brand’s exceptional standards. Here’s what makes the system migration so complex: Global operations mixed with unique brand expectations in each marketExtremely high customer expectations, both in-store and onlineCoordinating across internal teams, regions, and business unitsAdhering to varying regulations within the system migration Challenges from Infrastructure migration for A Complex System  SupremeTech was engaged to develop a LINE MINI App for event registration during Q3–Q4 2024. Previously, the app operated independently, but the goal was to connect it with the brand’s internal infrastructure to enable seamless data flow, enhance cost tracking, and ensure consistent operations across teams. Technical Challenges 1. Steep Learning Curve Although we have a lot of experience with AWS services, diving into enterprise-level solutions introduced new challenges. It is still a significant hurdle for our team to learn, effectively use, and master tools like Kubernetes deployment, Datadog, and Argo CD within just a few weeks. With only two tech members, each of us had to upskill and take ownership quickly. For 3–4 months, we balanced daytime implementation and communication with the enterprise support team while spending nights learning the tool to tackle the project's growth. 2. Infrastructure Integration Another major challenge was migrating our application’s infrastructure with the enterprise’s complex existing systems. While we had a confirmed workflow and support from the enterprise team, translating that into working code proved more difficult than expected.  One example was setting up a proxy for application security—a critical component that introduced unexpected problems. This was also the first time a third-party vendor’s app was being migrated into the enterprise environment, so there was no clear blueprint. We gradually uncovered hidden requirements, such as additional permissions and configuration access, revealing just how much more we needed to understand the system’s inner workings. Project Management Hurdles 1. Adapting to Multi-Layer Entrepreneurial Ecosystems The client’s operations were not only large but also multi-dimensional, with several entrepreneurial arms. SupremeTech had to understand this complex structure and build systems that supported flexibility rather than fixed processes. Communication across many divisions within the client’s multinational operations team was another major challenge. We believe this would not have been possible without the strong commitment of our development team to deliver the best-fit solutions, especially the efforts of our Business Analyst. 2. Cross-Time-Zone Collaboration The client-side teams operated across multiple regions, including Japan, Southeast Asia, and Europe. To coordinate effectively, they had to deal with time zone differences, cultural differences, and varying work styles. So, how did we tackle such a Complex Transformation within a limit time? Navigating the challenges with both technical expertise and ownership  To keep up with global demand and high expectations from customers, the client needed to modernize its internal systems. But making changes at this scale wasn’t easy. SupremeTech had to overcome a range of technical and coordination challenges to ensure a smooth and successful transition: Proactive Mindset Quickly learning the workflow and system wasn’t enough; we had to troubleshoot why the app wasn’t working. Whether it was due to gaps in our understanding or setup issues from the support team, we had to keep moving forward, identify the root cause, and ensure successful deployment. SupremeTech engineers took the initiative step by step. They identified potential risks, assessed the impact on all stakeholders, and built mitigation strategies directly into the project timeline. This approach helped the team meet delivery milestones without compromising quality, even under tight constraints. Flexible Work Approach Working with just four team members on a project of this scale required laser focus and disciplined execution. With a product-focused mindset, with limited resources, it was crucial that every team member understood the broader system and took accountability for both outcomes and cross-functional collaboration. Streamlined Communication with a Clear Source of Truth Using chat channels was fast and convenient for communication across time zones. However, to avoid scattered updates, we created a single source of truth by setting up centralized documentation. This helped keep tasks clear, accountable, and on track. The team also placed a strong focus on role clarity. Everyone knew who was responsible for each task, who had the authority to approve it, and who should escalate any issues. This ensured smooth decision-making during critical moments. Shared Entrepreneurial Energy This wasn’t just a technical assignment. SupremeTech saw it as a shared venture. By aligning with the client’s entrepreneurial mindset, we became a strategic ally rather than just a vendor. This project demonstrated that even the most complex transformations can be successful with the right approach. By staying aligned with the client’s brand values, adapting to change, and working seamlessly across teams and borders, we delivered a solution that was both robust and future-ready. Here are some key takeaways for others on a similar journey: Keys takeaways For Luxury Brand Leaders Digital transformation doesn’t have to be disruptive. With clear goals, strong collaboration, and the right technology partner, even complex system migration can run smoothly. The key is aligning innovation with the company’s brand identity, operational reality, and long-term vision. For IT & Digital Teams We would suggest Design for change. Business needs can shift quickly, so systems must be able to adapt. Flexibility is not a bonus option. It is essential for long-term success.Plan for the future. Scalable architecture solves more than current problems. It helps save time, reduce costs, and prevent technical debt in the future.Collaborate across regions and teams. In global projects, strong coordination across departments, cultures, and time zones is not optional. It is the key to real progress. We understand that one success does not ensure the next, so we treat every upcoming opportunity as a great chance to learn. Each project will present new challenges to test our technical capabilities and project management skills. These challenges will sharpen our competencies and refine how we deliver, regardless of the situation's complexity. >>> Read more related articles:  LINE Mini App: Digital Transform Customer Service with Digital Point CardsLINE and Mobile Commerce Platform in Japan Future Prospects For the Client With this new digital infrastructure in place, the brand is now better prepared to deliver personalized, localized, and premium experiences across flagship stores, regional boutiques, and online platforms. The foundation is ready to support future innovation in areas such as CRM, client interfaces, and omnichannel commerce. For SupremeTech This project demonstrated and validated our ability to operate as a reliable strategic partner to luxury brands undergoing digital transformation at scale. We don’t just deliver code; we elevate customer experience and build technology that scales with ambition, while also preserving its heritage and protecting it. SupremeTech’s Service for Luxury Brands How We Help Luxury Brands Transform At SupremeTech, we specialize in helping luxury and retail brands navigate technical complexity with elegance and precision. Our tailored services include: Platform Strategy & IntegrationSystem Migration & Legacy Tech UpgradeLINE & Salesforce IntegrationEvent Management SystemsCustom Digital Advisory Want to know more about the LINE MINI App project for this client? Explore in the second episode of this series: Enhance the Customer Experience on Digital Platforms for Luxury Brands We understand what’s at stake for your brand equity, reputation, and customer loyalty, and we treat every project with that level of care. Looking to future-proof your luxury brand’s digital infrastructure? Please consult with our experts to discover how we can help you align your technology with your brand's vision. Development systems and technologies Below are the resources and technologies we use to develop the services: Details of entrustment: Design, Implementation, Testing, Migration, Maintenance & OperationPlatform: LINE MINI App (WebApp)Development language: NextJS (React Framework), TypeScriptTeam structure: 2 MM x 4 monthsProject Tech Lead 0.5 Business Analyst 0.5Infra Engineer 0.5Quality Control 0.5

Enhance the Customer Experience on Digital Platforms While Protecting the Legacy for Luxury Brands

Luxury branding is undergoing a digital revolution as brands adapt to meet the evolving expectations of modern consumers. A case study of a century-old luxury brand demonstrates how traditional values can be preserved while embracing digital transformation. Through mobile-first solutions like LINE Mini App in Japan, brands can now enhance customer experience and offer seamless digital experiences for events, store check-ins, and personalized services.  The key to success lies in striking a balance between heritage and innovation, implementing localized solutions, and maintaining simplicity while delivering personalized experiences. The future of luxury retail depends on unified loyalty programs, cross-channel CRM systems, and continuous digital innovation, enabling brands to remain both timeless in identity and contemporary in customer experience. Digital Transformation for Luxury Brands As widely known among business owners, digital transformation in customer experience in this decade means utilizing technology to diversify and enhance customer experience across digital touchpoints commonly used by general mobile users.  For some traditional businesses, digital transformation includes migrating sales and operations to a digital environment and unifying the customer experience across online and offline channels. Even though the strategies may vary among brands, there are some common tactics, including online bookings, e-commerce, digital membership, and messaging apps. No business can stand on the sidelines of the digital transformation wave unless growth is no longer among their primary objectives. Luxury brands, regardless of their size and traditional roots, are compelled to undergo digital transformation, especially when serving the top, elite, sophisticated, and tech-savvy clientele. While competition is fiercer than ever, digital transformation is rather a must than a choice. The point is, which brand does a good enough job of balancing its unique heritage with digital experiences? Luxury shoppers expect fast, convenient, and mobile-first service, but they also demand exclusivity, consistency, and personalized experiences, especially in huge-spending markets like Japan and China. The real challenge for luxury conglomerates is to remain true to their identity while meeting the new digital expectations of their customers. Balancing Legacy and Innovation: A Case Study of SupremeTech’s Client  Though flashy, the concept of digital transformation may seem, implementing it successfully comes with more challenges than thought. It's a proven point that we made when we began working with one of the world's most prominent luxury brands, boasting over 100 years of history. While its legacy and loyal customer base remain strong, it cannot neglect the growing preference of customers to connect more conveniently via mobile in specific markets. In our case, the market is Japan, a matured market regarding mobile-first customer experience.  At the time of collaboration, there were some obvious challenges to elevate and enhance customer experience of luxury brands. Manual processes, such as event RSVPs, store check-ins, and after-sales service, could be partially digitized to enhance customer bonding and ease operations.User-friendliness and convenience should be at the heart of any digital transformation idea. Japanese customers, although tech-savvy, do not readily adopt using an entirely separate app for minor tasks. Existing and standard tools, such as SMS messaging and Line messaging, did not provide sufficient support and could not be customized to meet the expectations of high-end customers in key markets like Japan, where mobile-first and personalized experiences are preferred. So what’s the challenge? We need to deliver a digital solution where personalized customer service and event booking are likely to take place and sync it up with offline journeys, making the online and offline experiences feel seamless. The newly built solution not only needs to fulfill the objective but also needs to align with the client's existing system, both technically and aesthetically. Last but not least, it must be friendly to Japanese customers and require minimal effort to stay connected.  Apart from the challenges above, for some luxury conglomerates, it takes multiple layers to protect their heritage and ensure that the brand voice is consistently echoed across all customer touchpoints. Therefore, a multi-layer decision-making process is something that a technology partner like SupremeTech is challenged to manage to ensure technical deliveries. See how our development team thrives in collaboration with our client's multi-layered and multinational system. >>> Read more related articles:  LINE Mini App: Digital Transform Customer Service with Digital Point CardsLINE and Mobile Commerce Platform in Japan Be the Early Bird in Localized, Digital-First Experience with LINE MINI App For these similar requirements in the Japanese market, LINE MINI App, the most popular messaging app in the country, has been and will continue to be the best choice for maintaining relationships with end customers. That’s why the client came to us with a clear goal: to enhance customer experience through a LINE Mini App while preserving their luxury heritage.  The advantages of the LINE MINI App are also its setbacks in terms of requirements. While other competitors also use LINE MINI App for the same purpose, our technical solution would help our client differentiate themselves in the luxury industry that worships outstanding experiences. Through collaborative workshops with both client and design teams, we identified pain points across customer touchpoints and internal operations. There was strong motivation for change, but any solution had to fit seamlessly into their existing ecosystem of legacy systems and workflows. Instead of generic tools, we developed tailored, digital-first experiences that aligned with their premium brand identity. By bridging business goals with real user needs, we turned high-level digital ambitions into localized, practical solutions that delivered lasting value. Mobile-First Platforms for Events & Services In markets like Japan, mobile apps are the gateway to customer and brand connections. We started to help the brand integrate mobile-first tools that allow customers to do the following tasks within their LINE App: RSVP to events, receive digital tickets, and check in via QR codes. Digital event RSVP is enabled and synced with check-in at events. Access personalized services through local platforms.Personalized follow-up messages with exclusive content—all integrated within LINE, Japan's most popular messaging app. We customized the LINE MINI App for clients by building the needed features. Let’s explore a tailored RSVP flow—carefully designed to set the standard for luxury brands. This streamlined, digital-first experience has already positioned our clients as leaders in delivering high-touch, premium engagements in the market: As described, the RSVP journey has become a key touchpoint for delivering a premium and modern customer experience. By combining multiple localized entry points, such as push notifications, QR codes, and rich menus on LINE, with a fast and intuitive registration process, luxury brands can create seamless engagement that feels exclusive and effortless. From customizable reservation options to instant confirmations and quick in-store check-ins, every step is designed to reflect the brand’s commitment to service, elegance, and personalization. Ongoing digital enhancements will continue to elevate this flow, setting a new benchmark for customer-centric luxury experiences in every market. Enhanced CRM & Personalization Engines We support the centralization of customer data across online and offline channels. This allowed the brand to: Track behaviors and preferencesPersonalize content and servicesDeliver tailored communications that reflect individual tastes and needs Key takeaways – Digital Know-How Is Essential for Luxury Brands This transformation journey revealed a key truth: as luxury brands increase their digital touchpoints, the expectations for personalization grow even higher. From event invites to post-sale care, every interaction must feel intentional, elegant, and aligned with the brand’s values. That level of customization does not happen by accident. It requires the right expertise and a dedicated team to design and deliver it. Here are the essential takeaways for any luxury brand going digital: Luxury can go digital without compromising on heritage or exclusivity when done thoughtfully.Localization is essential. Using the right platforms (LINE in Japan, WeChat in China) ensures your brand fits seamlessly into your customers' digital lifestyles.Simplicity is key. Technology should streamline the experience, not complicate it.Personalization builds loyalty. The more digital touchpoints you introduce, the more important it becomes to tailor every moment to each individual.A skilled digital team is no longer optional. To meet the rising bar of luxury customer expectations, brands need expert support to design, manage, and evolve these experiences at scale. Future Prospect – A User-Centric, Seamless Digital Future Looking ahead, the most successful luxury brands will be those that embrace user-first design and seamless integration across platforms. As more customer interactions move online and age groups expand, the number of digital touchpoints is growing—and so is the need for every experience to feel highly personalized and consistent. This shift means that brands can no longer rely on generic solutions. They need dedicated teams and the right digital expertise to craft experiences that reflect their values and meet customer expectations at every step. A trusted technology partner will create more spaces for clients to focus on crafting winning business ideas. During the development process, as a solution architect, we identify the enhancement prospects that can lead to sustainable customer retention for the business. Unified loyalty programs that connect both online and in-store behaviorsCross-channel CRM systems that offer a complete, 360° view of the customer journeyOngoing innovation in digital experiences that deepen engagement By combining innovative technology with a deep understanding of their customers, luxury brands can stay both timeless in identity and timely in experience, true to their legacy while fully ready for the future. How SupremeTech Helps Luxury Brands Enhance Customer Experience We support luxury and retail clients with tailored digital transformation strategies. Our services include: Platform Strategy & Integration(LINE, Salesforce, Event Management, System Migration, Legacy Tech Upgrades)Loyalty Program IntegrationCustom solutions that connect CRM data with customer touchpoints.Digital Product & App DevelopmentFrom concept to launch, we build digital tools that enhance luxury experiences. Ready to elevate your luxury customer experience? Let’s contact us to discuss how digital transformation can help you protect your legacy while creating future-ready experiences. Development systems and technologies Below are the resources and technologies we use to develop the services: Details of entrustment: Design, Implementation, Testing, Migration, Maintenance & OperationPlatform: Line Mini App (WebApp)Development language: NextJS (React Framework), TypeScriptTeam structure: 6.5 MM x 8 months  Project Manager 0.5Project Tech Lead 0.5 Business Analyst 1.0Infra Engineer 0.5Backend Lead 0.5Backend Dev 1.0Backend Lead 0.5Backend Dev 1.0Quality Control 1.0

SupremeTech and OTTclouds will attend Vietnam ICTCOMM 2025

SupremeTech is thrilled to announce that we, alongside our OTTclouds solution, will be showcasing at Vietnam ICTCOMM 2025 in Ho Chi Minh City from June 12 to June 14, 2025. As a leading ISO-certified Agile software development company, SupremeTech aims to connect with industry pioneers and technology enthusiasts, demonstrating how FAST Channel and OTT Streaming solutions of OTTclouds can transform digital media delivery.  Attendees will have the opportunity to engage with our experts, explore a live demo of OTTclouds, and learn about our innovative approach to custom software and Agile methodologies. SupremeTech and OTTclouds at Vietnam ICTCOMM We are excited to reveal that SupremeTech and our flagship product, OTTclouds, will participate in Vietnam ICTCOMM 2025. This pivotal event is one of Southeast Asia’s premier platforms for telecommunications, IT, and communication technologies. Our presence underscores our commitment to innovation, partnership, and driving progress in the digital media landscape. Attending ICTCOMM allows us to share our vision for the future of streaming and showcase the robust capabilities of OTTclouds, which include FAST Channel and end-to-end OTT Streaming services tailored for broadcasters, media companies, content owners and enterprises. About Vietnam ICTCOMM 2025 Vietnam ICTCOMM is an international exhibition focused on products and services related to telecommunications, information technology, and communications. ICTCOMM 2025 will occur on 12-14 June at the Saigon Exhibition and Convention Center (SECC) in Ho Chi Minh City. Vietnam ICTCOMM is a strategic platform for telecommunication businesses to connect, collaborate, and promote their brands and services. The exhibition emphasizes emerging AI, IoT, 5G, cybersecurity, big data, and broadcast media trends. By bringing together government agencies, corporate executives, startups, academics, investors, and media professionals, ICTCOMM fosters valuable networking opportunities and highlights technologies shaping the future of communication. Why We’re Joining – SupremeTech’s Mission At SupremeTech, we aim to deliver secure, high-quality software solutions that drive business transformation. Founded in 2020, we have expanded to over 170 employees and worked with trusted clients across Japan, the US, and Australia. Through Agile and Scrum methodologies, we accelerate product delivery while maintaining rigorous quality control. We view ICTCOMM 2025 as an essential opportunity to forge new partnerships, exchange insights with both local and global industry leaders, and illustrate how our custom software development, OTT Streaming platforms, and HR Tech services can solve specific customer needs. Meet OTTclouds – Powering the Future of Video Streaming OTTclouds is SupremeTech’s comprehensive solution for digital media delivery, offering both FAST (Free Ad-Supported Streaming TV) channels and OTT Streaming services. Designed for broadcasters, content providers, and enterprises, OTTclouds enables: White Label OTT Streaming Applications: Launch your custom-branded OTT applications and CMS access to manage content and apps within days. Apps are available on web, iOS, Android and Android TV.FAST Channel: Create advanced HLS playout including EPG, Graphics Setup, Fallback, Ad breaks. Other advanced features include SCTE-35, Live Event Switch, Encoding, and Transcoding, among others.Monetization Flexibility: Ad-supported (AVOD) and subscription-based (SVOD), and transaction-based (TVOD) models to optimize revenue streams.Cross-Platform Compatibility: Seamless delivery across web, mobile, smart TVs, and connected devices.OTTclouds CMS: End-to-end CMS for content, user and app management, and analytics dashboards for real-time insights. Several media companies have leveraged OTTclouds to expand their audience reach, streamline content workflows, and increase engagement, demonstrating ROI through improved user retention and advertising revenue. >>> See more: User Experience in FAST vs. AVOD: A Comprehensive Comparison What to Expect at Our Booth Interactive Demos Visitors to our booth at ICTCOMM 2025 (Booth V9, Hall A) can experience live demonstrations of the OTTclouds platform. Our team will walk attendees through FAST Channel setup, OTT app configuration, and real-time analytics usage. Attendees can interact with sample dashboards and learn how to manage content libraries, schedule playlists, and optimize ad placements. Industry Insights Sharing We will share case studies from e-commerce, retail, and healthcare industries, illustrating how SupremeTech tailors solutions to meet each client’s unique requirements. Networking Opportunities Engage with our leadership team to explore partnership opportunities, joint ventures, and potential integrations. We welcome discussions with broadcasters, telecom operators, and digital media agencies eager to adopt streaming technologies. Let’s Connect! We invite all current and prospective clients, technology partners, and media professionals to visit our booth V9 at Vietnam ICTCOMM 2025. Please contact us to schedule a meeting in advance.  Whether you’re exploring enhanced streaming solutions, seeking Agile software expertise, or looking to collaborate on groundbreaking projects, our team is here to help. We look forward to meeting you at Vietnam ICTCOMM from June 12–14, 2025. Let’s unlock new possibilities together! If you are interested in attending any panel discussions or breakout sessions featuring SupremeTech representatives, we’ll share details on our social media channels leading up to the event. Follow us on LinkedIn and Facebook for the latest updates.

OTTclouds Wins Sao Khue Award 2025 – A Proud Moment for SupremeTech

We’re thrilled to share an exciting milestone in SupremeTech’s journey! Our flagship product, OTTclouds, has officially been honored with the Sao Khue Award 2025, one of Vietnam’s most prestigious awards in the software and IT industry.  This recognition marks a proud moment for our entire team and highlights the innovation, dedication, and impact behind OTTclouds — our all-in-one cloud-based platform for OTT, FAST channel, and VOD streaming. As we celebrate this achievement, we’re also looking ahead to new opportunities to expand our reach and support the digital transformation of the media industry both in Vietnam and around the world. SupremeTech – Building Innovative Digital Solutions SupremeTech is a software company based in Da Nang, Vietnam, delivering tailor-made digital solutions to clients worldwide. Our team excels in a wide range of services, including web and mobile application development, AI and data engineering, cloud infrastructure and DevOps, quality assurance and software testing, as well as providing dedicated development teams for long-term collaboration. One of our primary products is OTTclouds – a comprehensive solution for streaming video content over the internet. This platform has enabled media companies to launch services quickly and scale efficiently. And now, OTTclouds has been honored with one of the most respected tech awards in Vietnam. What is OTTclouds? OTTclouds is an all-in-one FAST channel and OTT streaming solution that helps businesses deliver video content online. It includes services for: Streaming FAST channels (Free Ad-Supported TV)Video on Demand (VOD)Content management system (CMS)User and subscription managementAdvertising integrationCross-device support (Smart TVs, mobile apps, web)Analytics to track viewer behavior and platform performance OTTclouds helps content owners reduce costs, speed up time-to-market, and scale their services easily. It’s ideal for media companies seeking to deliver high-quality streaming without incurring the expense of building expensive infrastructure. From Global Projects to the Local Market Since its launch, OTTclouds has been utilized in numerous international projects, enabling media businesses to deliver content to audiences worldwide. Our platform helps clients: Save money on servers and hardware.Launch new streaming services faster.Reach users across many platforms.Grow their systems in tandem with their audience's growth. Now, we’re ready to bring OTTclouds to more businesses in Vietnam. As the demand for online content continues to rise, local broadcasters, publishers, and content creators are seeking new ways to engage with their viewers. OTTclouds is here to help them do that with a modern, flexible, and easy-to-use solution. Why the Sao Khue Award Matters Winning the Sao Khue Award 2025 is a proud and meaningful achievement for both OTTclouds and the entire SupremeTech team. More than just a prestigious award, this recognition is a clear validation that our hard work is creating real impact and value for the media and broadcasting industry. Presented by VINASA (Vietnam Software and IT Services Association), the Sao Khue Award is one of the highest honors in Vietnam’s technology sector. Each year, it highlights the most innovative and high-performing software products in the country, and OTTclouds was selected in the category of New Software Products and Solutions for its flexibility, scalability, and practical benefits to the media industry. This milestone reinforces our commitment to developing future-ready, cloud-based solutions that meet the evolving needs of content providers. It also provides us with a strong foundation to build greater trust with new clients, expand our presence in Vietnam and Southeast Asia, and continue to improve our product to serve a wider network of partners. We are deeply grateful to the judging committee for this recognition and sincerely thank all our clients and partners who have supported and believed in us along the way. Ready to Build Your Streaming Platform? If you’re looking to launch an OTT or FAST channel service or want to enhance your current video streaming system, OTTclouds is ready to support you. Learn more about OTT Streaming Solution and contact us for a demo or consultation. Let’s build the future of digital broadcasting — together.

How to Upgrade Aurora MySQL Databases: Lessons Learned from SupremeTech

Upgrading a critical database like Aurora MySQL can feel daunting. We want better performance and a smooth system, but downtime and data risks can loom large. At SupremeTech, we’ve tackled this challenge head-on and shared our proven approach.  This insight comes from Mr. Phuoc Pham, our Infrastructure Manager, who presented at the morning session of "Harnessing AI on AWS: Transforming Software Builders for the Future" event by AWS and MegazoneCloud. The event focused on giving software companies tools, strategies, and real-world solutions to innovate, boost performance, and grow globally with AI. In his talk, Mr. Phuoc revealed our 6-step process that minimizes risks, protects data, and increases efficiency. Here’s how we did it, key lessons learned, and how you can ensure a smooth and risk-free database upgrade. Mr. Phuoc Pham, our Infrastructure Manager, presented the lesson learned from Aurora MySQL upgrades SupremeTech’s contribution to the AWS and Megazone event SupremeTech partners with AWS and MegazoneCloud to share our expertise in tackling technical challenges. In the morning session, Mr. Phuoc Pham delivered a presentation on lessons learned from Aurora MySQL upgrades, offering practical tips for software companies to optimize their infrastructure. In the afternoon, our chairman, Mr. Truong Dinh Hoang, joined a panel discussion on future trends for ISVs, highlighting strategies for growth and innovation. These contributions underscored SupremeTech’s commitment to helping businesses enhance performance and scale smarter. In the afternoon panel discussion, Mr. Truong Dinh Hoang shared about the market expansion and future trends for ISVs. The Challenges of Upgrading Aurora MySQL Mr. Phuoc kicked off by sharing real-world challenges we faced with a client’s Aurora MySQL upgrades: Minimal downtime: We had to finish in under 2 hours, including rollback time if needed.System stability: Our database powers multiple services, so it had to stay reliable post-upgrade.Fast rollback: We needed a quick way to revert without losing data if something went wrong.User impact: Our process had to keep disruptions low and customer trust high. These hurdles might sound familiar if you’ve upgraded a system. The key to achieving this is a structured and well-tested upgrade process. Mr. Phuoc Pham presented the challenges of upgrades for our client’s system. The 6-Step Database Upgrade Process At SupremeTech, we follow a 6-step upgrade process to ensure a smooth transition. Step 1: Collect and Analyze Data Before the Upgrade Preparation is everything. Before making any changes, assessing your current database setup is essential. This helps identify potential risks and prepare for a smooth transition. Mr. Phuoc emphasized checking: Database Schema & Objects – Make sure there are no conflicts with the new version.Connected Applications – Identify all services using the database.Custom Database Settings – Compare parameter changes between versions.Performance Metrics – Monitor CPU, memory, query latency, and transaction speed. We gather this information using tools like database logs, security groups, and queries like SHOW FULL PROCESSLIST. This step prepares us for a smooth upgrade. Mr. Phuoc shared one of our 6-step upgrade processes. Step 2: Choose the Right Upgrade Method with C.I.D.D.E.R Framework Not all upgrade methods are the same. Depending on your system’s needs, you may choose one of the following: Snapshot Restore – Reliable but requires full backup and longer downtime.Clone Cluster – Fast rollback but requires additional storage.In-Place Upgrade – Minimal downtime but higher risk.Blue/Green Deployment – Safest rollback option but costly. At SupremeTech, we use the C.I.D.D.E.R framework to decide the best method based on: Complexity: How hard is the upgrade?Infrastructure Cost: What’s the budget hit?Downtime: How long will it take?Dependencies: What else relies on our database?Expertise: Do we have the skills?Rollback Strategy: How easy is it to undo? Choosing the right upgrade method can reduce risk and save time. For this case—a 10GB database, multiple services, and a team still building experience—we chose an in-place upgrade with a clone cluster backup for quick rollback by renaming the database cluster. It kept the endpoint intact and downtime under 2 hours. Step 3: Test with a Dry Run “There’s no place like production,” Mr. Phuoc quipped, stressing the need for practice.  A dry-run is a test upgrade performed in a staging environment to catch problems before they affect real users. We run dry runs on a cloned database and DEV/STG environments to: Detects issues before they impact production.Reduces unexpected downtime.Helps estimate the actual upgrade time. This extra step can save hours of troubleshooting later. Step 4: Fine-Tuning Based on Dry-Run Results After testing, we adjust the process: Adjust database settings.Fix errors from the dry run.Shorten execution time for less downtime.Refine rollback procedures.Update guides for our team. A few small tweaks before the upgrade can prevent major issues after it. Step 5: Deployment – The Actual Upgrade With everything tested and fine-tuned, it's time to execute the upgrade in production. How we ensure success: Perform the upgrade during low-traffic hours.Keep the rollback plan ready.Monitor logs in real time for any errors. Having a clear step-by-step deployment plan prevents last-minute surprises. Step 6: Monitor After the Upgrade Post-upgrade, we track key metrics like: Resources: CPU, memory, disk usage.Performance: Query response time, QPS, TPS.Errors: Any glitches or slow queries.Data Integrity: No data loss or corruption. Continuous monitoring after the upgrade helps us spot issues quickly, reducing troubleshooting time and minimizing the impact on our customers. We monitor key performance metrics for both the new and old databases to compare. We also watch the four golden signals—latency, traffic, errors, and saturation—to get a full picture of system health. At SupremeTech, we use AI-powered tools like Amazon Q to analyze database logs and detect anomalies faster than manual monitoring. Why post-upgrade monitoring matters: Quickly identifies hidden performance issues.Ensures the upgrade was 100% successful.Helps optimize for better database efficiency. Boosted performance and customer trust are critical criteria when we implement upgrades. Results & Lessons Learned Our Results By following this 6-step process, SupremeTech successfully upgraded Aurora MySQL with: Done in under 2 hours of downtime.Lowered infra costs with smarter planning.Boosted performance and customer trust. Key Takeaways Mr. Phuoc wrapped up with these gems: Prep is everything: Gathering and analyzing info before the upgrade is critical to spot risks early.Plan for data checks: We ensure data integrity with a solid verification plan.Pick the right approach: We choose deployment and rollback methods that fit our clients’ operations.Keep monitoring: Continuous tracking helps us stay ahead of issues.Automate with AI: Using AI and tools speeds us up and cuts errors. Wrapping Up Upgrading a database doesn’t have to be a risky, stressful process. You can confidently upgrade with the right preparation, testing, and monitoring. Thanks to Mr. Phuoc Pham’s presentation at the AWS and MegazoneCloud event, our 6-step process at SupremeTech proves you can keep risks low, protect data, and emerge stronger when doing Aurora MySQL upgrades. If your company is planning a database upgrade and needs expert guidance, contact our team at SupremeTech. We help businesses upgrade critical databases without disruption. Want to learn more about cloud database best practices? Stay tuned for more insights from our tech experts! Related articles about AWS: Mastering AWS Lambda: An Introduction to Serverless ComputingCreate Your First AWS Lambda Function (Node.js, Python, and Go)Triggers and Events: How AWS Lambda Connects with the WorldBest Practices for Building Reliable AWS Lambda Functions

SupremeTech Partners with AWS and MegazoneCloud to Drive AI-Powered Business Growth

SupremeTech is pleased to announce our collaboration with AWS and MegazoneCloud for an upcoming event, Harnessing AI on AWS: Transforming Software Builders for the Future, scheduled for March 20, 2025, in Da Nang. This event is about giving software companies the tools, strategies, and real-world solutions they need to spark innovation, boost performance, and even take their businesses global with AI. The software world is changing fast, and Artificial Intelligence is leading the charge. Companies that tap into AI on AWS are finding new ways to grow, streamline their workflows, and stay ahead of the game. This event offers software firms in Da Nang and beyond the chance to see how AI can level up your business and prepare them for the future. SupremeTech’s Contribution to the Event In partnership with AWS and MegazoneCloud, SupremeTech will share valuable insights from our experience mastering complex technical challenges, such as Aurora MySQL upgrades. We will break it down into practical tips and solutions that software companies can use to fine-tune their infrastructure and grow smarter. The SupremeTech partners with AWS and MegazoneCloud event is structured into two key sessions: Morning Session: Accelerating Technical Performance Enhancing Product Value with AI/ML Services: Attendees will learn how AWS’s advanced tools, including Amazon SageMaker and Bedrock, can optimize infrastructure, improve performance, and reduce time to market.Real-World Solutions: Megazone will present hands-on demonstrations of AI services on AWS, offering insights into seamless integration and proven strategies derived from their own expertise. Afternoon Session: Strategic Growth Expansion Scaling with AWS Programs: Discover how AWS initiatives such as the ISV Accelerate and Workload Migration Program (WMP) can accelerate market expansion and support rapid business growth.Global Opportunities with MegazoneCloud: Explore how MegazoneCloud’s extensive partner network and the AWS ecosystem can help software companies bring their products to international markets. This event is more than a technical gathering; it represents a strategic opportunity for software businesses to advance their capabilities and adopt AI effectively on AWS. Why You Should Attend Actionable Strategies: Gain practical knowledge to integrate AI into your business operations.Expert Insights: Benefit from the expertise of SupremeTech, AWS, and MegazoneCloud leaders with proven success in the AI landscape.Networking: Connect with industry peers and potential partners within Da Nang’s growing tech community.Global Expansion: Access tools and programs to scale your business internationally. Event Details Date: March 20, 2025Location: Voco Ma Belle Danang - 168 Vo Nguyen Giap Street, Son Tra Da Nang, Vietnam Register Today to Stay Ahead in the AI Era Do not miss this opportunity to leverage AI on AWS and position your software business for success. Join the event that SupremeTech partners with AWS and MegazoneCloud on March 20, 2025, to grab the insights and tools you need to lead the charge in innovation and growth. Click Here to Register Now and take the first step toward a future of innovation and growth. Related articles about AWS: Mastering AWS Lambda: An Introduction to Serverless ComputingCreate Your First AWS Lambda Function (Node.js, Python, and Go)Triggers and Events: How AWS Lambda Connects with the WorldBest Practices for Building Reliable AWS Lambda Functions

SupremeTech & Enlyt Showcase CloudTV Streaming Solution at Inter BEE 2024

SupremeTech, along with our partner Enlyt, is excited to present CloudTV, our advanced streaming platform, at Inter BEE 2024. This event is a great chance for us to connect with other professionals in media and technology. We aim to show how CloudTV can help businesses deliver smooth and high-quality streaming to their audiences. Through CloudTV, we’re ready to make streaming easier and more accessible. Inter BEE 2024 is held between November 13 and 15, 2024. Let's join us! About Inter BEE 2024 Inter BEE, or International Broadcast Equipment Exhibition, is one of Japan’s biggest media and tech events. It takes place at Makuhari Messe and marks its significant 60th year in 2024. This exhibition gathers thousands of visitors and exhibitors from around the world. They include professionals from video, audio, and digital media industries. Over 1,000 exhibitors are part of this year’s event, and they bring their latest tools and ideas in content creation, delivery, and audience engagement. Inter BEE also includes unique interactive spaces, like INTER BEE CINEMA, which focuses on new film production tools, and the INTER BEE AWARD, which celebrates top media innovations. This setup makes Inter BEE a place where the latest trends and future ideas come together. Introducing CloudTV, our custom OTT streaming solution CloudTV is a flexible streaming solution that SupremeTech has created for businesses. Built on strong cloud technology, CloudTV lets businesses create their own streaming platforms quickly and easily. It allows for high-quality video streaming that can be viewed on any device—smartphones, computers, or smart TVs. CloudTV is also secure and easy to customize, so each business can make the platform look and feel their own. CloudTV solves problems around scaling and technical complexity. Whether a business is large or small, CloudTV’s setup makes streaming simple and reliable. By supporting the latest streaming standards, CloudTV ensures great video quality across different screens and devices. This makes CloudTV a smart choice for businesses that want to reach viewers with a smooth and simple streaming experience. Get in Touch with SupremeTech If you’re interested in a streaming solution that is simple, reliable, and flexible, come visit our booth at Inter BEE 2024. We’re ready to discuss how CloudTV can help meet your unique streaming needs. You can also reach out to SupremeTech directly to explore how we can create a custom streaming platform for your business. Let’s work together to make streaming easy and engaging with CloudTV.

SupremeTech welcomes GITS Group to the first GITS CEO Summit in Da Nang

SupremeTech is excited to announce that we are co-hosting the GITS CEO Summit 2024 in Da Nang. As a proud member of the GITS Group, we look forward to welcoming leaders from around the world to this annual gathering. The summit is our largest internal event, where top executives will discuss technology trends, opportunities, and challenges for the upcoming year. We will focus on innovation, global strategies, and building a stronger GITS community. Why Da Nang? The summit will take place in Da Nang, which is not only known for its beautiful beaches and modern facilities but also for the thriving hub of technology in Vietnam. This vibrant city provides an ideal setting for leaders to connect, explore new business ideas, and share valuable insights. Da Nang is also home to many tech companies and startups advancing Vietnam’s position on the global technology map. By hosting the GITS CEO Summit here, SupremeTech aims to highlight Da Nang’s strategic importance and underscore its potential to be an international center for digital innovation. The Significance of the GITS CEO Summit 2024 The GITS CEO Summit 2024 will take place on December 06, bringing together over 70 CEOs from GITS member companies across Vietnam, Australia, Germany, South Korea, and Singapore. We will exchange ideas on technology trends, opportunities, and challenges for the coming year to drive business growth. We will also review the past year’s activities, share plans for 2025, and honor members who have made outstanding contributions to GITS. This year, the summit will be held at the beautiful Naman Retreat Resort, marking a fresh chapter in their journey toward tech excellence. This summit will be a crucial gathering for industry leaders and tech experts, offering meaningful connections through focused conference sessions, a poolside dinner party under the stars, expert talks on manufacturing and finance, and plenty of networking opportunities for everyone involved. This summit goes beyond the normal conference event. It’s a spontaneous gathering hub that puts technology discussion in a practical context and accelerates union among tech leaders. As collaboration becomes ever more important, this summit will help address tech development challenges and inspire fresh ideas for the future. Key Themes “Global Connections, Technology Adoptions” Under the theme "Global Connections. Technology Adoption," the summit aims to foster meaningful conversations about new technologies and how they affect Vietnam's economy. The agenda includes: 1. Keynote presentation: Vietnam IT Report by Dragon Capital2. Panel discussion: Digital Transformation in Manufacturing3. Panel discussion: ESG Compliance & Opportunities for Growth4. Panel discussion: Vietnam IT Goes Global: Challenges and Lessons Learned At the end of the gathering, our CEO members will engage in a joyful gala dinner to celebrate the past year milestones. The event is expected to inspire technology leaders by both insightful talks and vibrant connections. The GITS Summit 2023 successfully took place in Hanoi Look back on the success of SupremeTech and GITS in Vietnam IT Day 2024 SupremeTech and GITS previously teamed up to host Vietnam IT Day 2024, an event that left a strong impression on Vietnam’s IT community and beyond. This event, held in Sydney, Australia, brought together IT leaders to discuss the future of Vietnam’s tech industry. The focus was on strengthening Vietnam’s reputation as a global tech player, and it was highly successful in facilitating meaningful connections between Vietnamese IT companies and international partners. Learn more about Vietnam IT Day 2024 here. Building on the success of Vietnam IT Day, SupremeTech and GITS are excited to expand our vision for the GITS CEO Summit 2024. Want to stay updated about the event, let's follow us for more. See you in Da Nang!

SupremeTech and BiPlus co-organized an event for the Da Nang IT community

Take a look back to exciting moments in the "Work Smarter, Not Harder with Jira" event for Da Nang’s tech community. Organized by BiPlus, Atlassian's strategic partner in Vietnam, in collaboration with SupremeTech, the event focused on leveraging technology to enhance project management and productivity. The event aimed to show how tools like Jira and artificial intelligence (AI) can help make work more accessible and efficient. By using these tools, businesses can save time and get better results. Beginning of a series of activities for the IT community BiPlus and SupremeTech, two prominent names in Vietnam's IT landscape, teamed up to host this event as part of a broader initiative to engage the local tech community.  Mr. Bui Xuan Hien, CEO of BiPlus, started the event with an inspiring welcome speech. His vision for creating a dynamic, fun, and connected space for the Da Nang IT community resonated with the audience. He emphasized that this event is just the beginning of a series of activities to bring together tech enthusiasts to explore smarter, more efficient ways to work. How Jira can be used to optimize workflows The event focused on how Jira, Atlassian’s popular project management tool, can optimize workflows, streamline communication, and boost team collaboration. With the added integration of AI, the future of work is becoming more intelligent, where smart tools reduce manual effort, freeing up time for more strategic tasks. One of the event's key highlights was the presence of Ms. Lexy, Partner Manager for Southeast Asia and Atlassian’s representative for the Asia-Pacific region. She shared valuable insights into Atlassian’s plans for the region, as well as helpful information on how companies can use their tools to work better. Her Q&A session was especially engaging, allowing attendees to ask specific questions about Jira, Atlassian's tools, and how these technologies can support businesses of various sizes. Expert insights on Jira and AI Integration The event featured a diverse lineup of speakers who shared their expertise on a range of highly relevant topics to today’s IT professionals.  Exploring the evolution of offshore development models This session was presented by Mr. Tien Huynh, Project Manager of SupremeTech, to explore how offshore development models have evolved in recent years. With the increasing need for global collaboration and remote work, he highlighted strategies for managing teams across different locations while maintaining high productivity and quality. He also touched on how Jira helps streamline these complex workflows, enabling teams to stay on track no matter where they are. Managing projects effectively with Jira: Best practice from SupremeTech Ms. Hang Duong, another Project Manager from SupremeTech, delved into the practical aspects of using Jira for project management. She shared real-life examples of how her teams have used Jira to break down complex projects into manageable tasks, ensuring clear communication, accountability, and timely delivery. Her presentation was packed with actionable tips for maximizing Jira’s capabilities, from setting up boards and workflows to tracking progress and handling bottlenecks. Using AI to boost project efficiency A particularly exciting session came from Mr. Truong Cong Phuc, Founder of Luviha Group, who discussed how AI transforms project management. From automating routine tasks to providing predictive analytics for decision-making, he demonstrated how AI can significantly reduce the time and effort spent on project management. He also showed how integrating AI with tools like Jira allows teams to focus on high-level strategy and creativity, leaving the mundane work to intelligent algorithms. Lively panel discussion overcomes challenges in IT project management Following these engaging talks, the event transitioned into a lively panel discussion, where all the speakers joined forces to address the audience’s questions. This interactive session allowed participants to voice their challenges, seek advice, and discuss potential solutions with the panel.  The discussion was moderated by Mr. Bui Xuan Hien, CEO of BiPlus, and Mr. Truong Dinh Hoang, Chairman of SupremeTech, who brought their vast experience to the table. The conversation covered various topics, including managing remote teams, overcoming obstacles in project execution, and the future of AI in IT project management. Keynote of “Work Smarter, Not Harder With Jira” event The event wasn’t just about talks and discussions but also a fantastic networking opportunity. Attendees had the chance to connect with like-minded professionals, share experiences, and explore potential collaborations. The atmosphere was lively and positively charged as participants exchanged ideas and insights on improving their work processes and making their teams more efficient. By the end of the "Work Smarter, Not Harder With Jira" event, it was clear that the Da Nang IT community had gained a wealth of knowledge and practical skills they could immediately implement in their personal and professional lives. Whether working on personal projects, leading a team, or managing a company, the insights from this event provided valuable takeaways for everyone involved. Stay tuned for our upcoming events For those who missed out, stay tuned! BiPlus and SupremeTech have more events planned, offering even more opportunities to dive deeper into innovative work management. As the tech landscape continues to evolve, events like these will play a crucial role in keeping professionals at the cutting edge, ready to tackle the challenges of tomorrow with confidence. The Da Nang IT community has just begun its journey toward smarter, more efficient work processes, and with the support of tools like Jira and the integration of AI, the future looks bright! >>> Explore another event: SupremeTech co-organized Vietnam IT Day 2024 in Sydney Contact us if you want to outsource in Vietnam! Let us know if you want to find a local partner who can build great teams that make great products! We have experience working with the world's most demanding nations and are ready to expand our client list.